Privacy Policy
Last updated: 25 July 2026
Forged by You respects your privacy. This policy explains what information we collect through forgedbyyou.com, why we use it, and the choices available to you.
Forged by You is operated by 广州市天河区匠造饰品贸易商行 at 广州市天河区天园街道工业园建业路华翠街54-58号202房216之A145室.
Information we collect
When you place an order, contact us, create an account, request a discount code or subscribe to email, we may collect your name, email address, telephone number, billing and delivery address, order details, ring size, engraving text and messages you send us.
Payment details are processed by the payment option you choose, such as PayPal. We do not receive or store your complete card or PayPal login details.
Our website may also collect technical information such as IP address, browser and device type, pages viewed, referring source and cookie identifiers. We use this information to operate the store, prevent fraud, understand website performance and improve the shopping experience.
How we use information
- To process, personalise, deliver and support orders.
- To send transactional messages, including order and delivery updates.
- To answer enquiries, exchanges and warranty requests.
- To send marketing email or a requested discount code where you have chosen to receive it.
- To maintain security, diagnose problems and comply with legal obligations.
Services we use
We use WooCommerce to operate the store, PayPal to offer online payment, Hostinger to host the website, Hostinger Reach for email capture and Google Analytics 4 to measure website activity. These providers may process information under their own privacy terms. Payment and delivery providers receive only the information needed to perform their services.
Cookies and analytics
Essential cookies keep the cart, checkout and account functions working. Analytics and marketing technologies may be used according to the choices available through our cookie notice. You can also restrict cookies in your browser, although essential store features may then stop working correctly.
Retention and security
We retain order and transaction records for as long as reasonably needed for fulfilment, support, accounting, fraud prevention and legal obligations. Marketing information is kept until you unsubscribe or ask us to remove it. We use reasonable technical and organisational safeguards, but no internet transmission or storage system is completely secure.
Your choices
You may unsubscribe from marketing through the link in an email. Depending on where you live, you may also have rights to request access, correction or deletion of personal information, or to object to certain processing. These rights can be subject to legal exceptions, including record-keeping obligations.
Contact
For privacy questions or requests, email studio@forgedbyyou.com or write to 广州市天河区匠造饰品贸易商行, 广州市天河区天园街道工业园建业路华翠街54-58号202房216之A145室. We may ask for information needed to verify your identity before acting on a request.
